Returns & Exchanges
At Vale Forever, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items. If your garment doesn't fit your lifestyle, we make the exchange and refund process seamless and straightforward.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all Vale Forever tags attached to ensure the product remains protected during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing